We do not offer refunds for custom items, as they are specially crafted for each customer’s order. Every custom item is carefully tailored to your specifications. We stand by the quality of our products and aim for your satisfaction.

If there are issues with the fit, color, or other aspects of your order, please reach out to us. We will work together to address any concerns and make the necessary adjustments.

The missing piece currently ships to all countries within Europe. We do our utmost to deliver your order within the specified delivery time, regardless of your location within Europe.

We aim to get in touch with you within 48 hours to address your question or return.