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Common Questions
Do you offer returns for custom items?
Do you offer returns for custom items?
We do not offer refunds for custom items, as they are specially crafted for each customer’s order. Every custom item is carefully tailored to your specifications. We stand by the quality of our products and aim for your satisfaction.
If there are issues with the fit, color, or other aspects of your order, please reach out to us. We will work together to address any concerns and make the necessary adjustments.
To which countries do you ship?
To which countries do you ship?
The missing piece currently ships to all countries within Europe. We do our utmost to deliver your order within the specified delivery time, regardless of your location within Europe.
How quickly do you respond to my question?
How quickly do you respond to my question?
We aim to get in touch with you within 48 hours to address your question or return.